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Privacy and HIPPA policy

Privacy Policy

The privacy of your medical and personal information is important to us. We understand that your medical information is personal and we are committed to protecting it. We create a record of the services you receive through our organization. We need this record to provide you with quality care and to comply with certain legal requirements. This notice will tell you about the ways we may use and share information about you. We also describe your rights and certain duties we have regarding the use and disclosure of medical information.
We urge you to read this Privacy Policy carefully so that you will understand both our commitment to you and your privacy, and how you can participate in that commitment. Should you have any questions about this policy or our privacy practices, please send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or write to us at:
 
THE WELLINGTON INSTITUTE FOR WELLNESS
Privacy Policy
12983 Southern Blvd. Suite 203
West Palm Beach, FL 33470
 
What Personal Information We Collect
 
The Wellington Institute third party labs, Genova Diagnostics or Diagnos techs Labs will collect information that identifies you ("personal information") only when you voluntarily provide it to us in your personal interview, through our site or over the phone. For example, when you choose to register on our site, we may ask you to provide some personal information, such as your first and last name, mailing address, telephone number and/or e-mail address. We also may collect information that will allow you to establish a username and password. In addition, we may collect information that you voluntarily provide to us through responses to questionnaires.
 
Uses and Disclosure of Personal Information We Collect Online
 
Internal Uses
We may use your personal information within our Labs (1) to provide you with the services and products you request, (2) to assist with your questions about our services, billing, payment methods or use of our web site, (3) to process or collect payments made in connection with our services to you, and (4) to evaluate our services and products and to conduct customer surveys.
We also may use your information within our Labs, with your consent, to send you information that may be of interest to you.
Privacy Choices
When you register online, you may be given the option of receiving periodic informational/promotional mail or email from Genova diagnostics or diagnos Techs Labs. You choose whether or not to receive correspondence when you provide this information or by changing your preferences within your registration profile at any time.
Disclosure of Personal Information to Third Parties
We will not give, sell, rent, loan or otherwise disclose any personal information to any third party other than our labs, unless (1) you have authorized us to do so, (2) we are legally required to do so, for example, in response to a subpoena, court order or other legal process, and/or (3) it is necessary to do so in order to protect and defend the rights or property of this web site. For example, with your consent, we may disclose your personal information to a third-party vendor that we engage to mail your test results to you. We contractually require such third-party vendors and contractors to comply with strict standards regarding security and confidentiality.
We also may share aggregate, non-personal information about web site usage with unaffiliated third parties. This aggregate information does not contain any personal information about our users.
 
Your Individual Rights
 
You have the right to look at or get copies of certain parts of your medical information. You may request that we provide copies in a format other than photocopies. We will use the format you request unless it is not practical for us to do so. You must make the request in writing. You may get the form to request access by using contact information listed at the beginning of this notice. If you request copies, we will charge you $5.00 for each page plus postage if you want them mailed to you. Contact us using the information listed at the beginning of this notice for a full explanation of our fees.
You may request that we communicate with you about your medical information by different means or to different locations. Your request must be made in writing.
 
Collection, Use and Disclosure of Non-personal Information
 
Cookies
In order to provide better service, The Wellington Institute webiste and our third party Labs may use a "cookie." Cookies are small files that your Web browser places on your computer's hard drive. We may use cookies to let us know that you are a prior customer and to retrieve certain information previously provided by you. We also may use cookies to keep track of information about your current "session" which will be discarded as soon as you log out or close your Web browser. This information also allows us to statistically monitor how many people are using our site and for what purpose.
 
How We Protect Information Online
 
It is our policy to protect your account information against unauthorized access or release. All the information you provide to us is handled through a Secure Socket Layer ("SSL"). SSL is a leading Web technology that encrypts your account information. However, please be aware that e-mail is not secure.
In addition, we have procedures that limit The Wellington Institute and our third party Labs' employees and contractors' access to personal information. Only those employees and contractors with a business reason to know have access to such information. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures, mandatory training programs, and internal policies on data privacy and corporate integrity. We take appropriate disciplinary measures to enforce employee privacy responsibilities.
 
Links to Other Sites
 
We want to provide users of our site with information, services and products that are valuable to them. Featured programs and other site content within The Wellington Institute site may link our users to third party sites. The Wellington does not control and is not responsible for the privacy policies or practices of any third-party site. If you link to third party sites from The Wellington, we encourage you to consult the privacy policy of each site you visit.
 
Your Consent
 
By using our web site, you consent to the collection, use and disclosure of information as described in this policy.
 
Changes to this Privacy Policy
 
We may change this privacy policy from time to time, so please check back often. We will let you know that the policy has been changed by changing the effective date at the bottom of this page. We will always let you know the information we collect, how we use it, and the circumstances under which such information may be disclosed by us.
 
Questions and Complaints
 
If you have any questions about this notice or if you think that we may have violated your privacy rights, please contact us. You may also submit a written complaint to the US Department of Health and Human Services. You may contact us to submit a complaint or submit requests involving any of your rights in this policy.
 
 

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